Island Life Support
For help, email outlook2007@outlook.com with your device model, iOS/iPadOS version, game version, the screen you were on, and the smallest steps that reproduce the issue. Screenshots are welcome; please remove anything personal first.
Common questions
Where is my save kept?
On your device, inside the app's own WebView local storage plus a small preferences store. There is no account and no cloud save, so a new device or a reinstall starts fresh.
How do I delete a save?
Open Settings inside the game and delete the current save. Deleting the app removes all remaining local data. There is no server-side copy to delete.
Why does it ask for photo access?
Only when you save a polaroid, and only to add that image to your photo library. The permission is add-only: the game cannot read, edit or delete your photos. You can change it in Settings > Privacy & Security > Photos.
The game is stuck in portrait or the layout looks cut off.
Island Life is landscape only. Rotate the device to landscape and make sure rotation lock is off, then reopen the game.
Can I switch between English and Chinese?
Yes. Open Settings inside the game and choose the language; the interface and story text follow your choice.
The guide hints stopped changing.
The guide uses Apple's on-device language model when the system provides it and falls back to scripted hints otherwise. If hints look repetitive, the fallback is active; gameplay is unaffected.
Battery or heat while sailing.
The 3D scene is rendered in the system web view, so long sessions use more power. Lower the screen brightness, close background apps, or take a short break; the save is written as you play.
Is there anything to buy?
No. The current release is free with no in-app purchases, subscriptions or advertising. If that ever changes, it will be stated on the product page and in the App Store listing first.
海岛探索者支持
如需帮助，请把设备型号、iOS/iPadOS 版本、游戏版本、出现问题的页面和最小复现步骤发送到 outlook2007@outlook.com。欢迎附上截图，但请先去掉个人信息。
常见问题
存档保存在哪里？
保存在你的设备上：App 自己的 WebView 本地存储，加上一个小型偏好存储。游戏没有账号，也没有云端存档，所以换设备或重装会从新开始。
怎样删除存档？
在游戏内的设置里删除当前存档；删除 App 会移除全部剩余的本地数据。服务器上没有副本需要删除。
为什么申请照片权限？
只有在你保存拍立得时才会申请，而且只用于把这张图添加到照片图库。权限是仅添加：游戏无法读取、修改或删除你的照片。你可以前往「设置 > 隐私与安全性 > 照片」修改。
画面卡在竖屏，或者布局被裁掉了。
海岛探索者只支持横屏。请把设备转到横屏，确认没有开启竖排方向锁定，然后重新打开游戏。
中英文可以切换吗？
可以。在游戏内的设置里选择语言，界面与故事文本会跟随你的选择。
向导的提示不再变化了。
系统提供端侧语言模型时，向导会使用它；否则回退到内置的固定提示。如果提示看起来重复，说明当前走的是回退路径，玩法不受影响。
航行时耗电或发热。
3D 场景在系统网页视图中渲染，长时间游玩会更耗电。可以调低屏幕亮度、关闭后台 App，或中途休息一会儿；存档会随着游玩写入。
游戏里有需要购买的内容吗？
没有。当前版本免费，没有内购、订阅或广告。如果将来有变化，会先在产品页和 App Store 页面中说明。